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 Harvard Business Review, September 2007PDF | English | 26.6 MB
Women and the Labyrinth of Leadership
The "glass ceiling" metaphor doesn't accurately describe the complex, different barriers women encounter today for senior leadership roles -- and it causes managers to invest in the wrong solutions. It's time to rename the challenge.
Investigative Negotiation
Too many people try to win negotiations like a salesperson -- via persuasion. The best way, however, is to think like a detective. Dig for information that will help you understand the other side.
The Battle for China's Good-Enough Market
From China's fast-growing middle market for reliable-enough products at low-enough prices will emerge the world's leading companies. Ignore it at your peril.
The Tests of a Prince
Corporate heirs have a particular challenge when it comes to turning stakeholders into followers. To prove they have what it takes, they must manage a four-part iterative testing process.
Managing Global Accounts
Global account management may not be right for everyone. But when it fits, it boosts both profits and customer satisfaction. Here's a guide to choose when to offer GAM and to whom.
Case Study
Boss, I think someone stole our customer data. Flayton Electronics faces threats to its reputation after a possible data breach. How should it address the interests of stakeholders, especially customers, in this info-age crisis?
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